Free Delivery to any UK Mainland Address
Every order you place with will be delivered direct to your door. Orders are handled by a specialist home delivery courier service, so speed and security are guaranteed.
Please note: Our drivers deliver only to your front door. They will, at their own discretion, put your sofas into the room of your choice in your home, however please be aware that if any damages occur due to this, neither Italian Sofas or the drivers will be liable for any damages caused to your sofas or your house.
UK delivery is FREE, no matter how small or large your order.
This excludes offshore Islands (including Guernsey and Jersey ,the Isle of Man, the Isle of Wight), the Scottish Western Isles, Scottish Highlands and certain other areas of Scotland which may incur a surcharge depending on the exact area and the item(s). Please contact a customer services representative for details.
A stock check is run daily against all the products within the Pineonline depots to determine the availability of each particular item. If the product or a specific option is sold out the 'order' button will state 'Sorry out of Stock'.
Deliveries are made as quickly as possible, usually within 14-21 days, however, some items are marked clearly 'Please allow 2,3 and sometimes 4 weeks for delivery', we will do our best deliver these items as soon as possible, many times delivery is significantly earlier than the stated period.
All of our pine beds and larger bedroom furniture items are delivered by our own drivers. The customer will be contacted prior to delivery to arrange a convenient time.
All other items are delivered by a national courier. The courier will leave a card if the customer is not home, with a contact number of the nearest depot to arrange a more convenient time to deliver.
On the rare occasion where an item is damaged in transit we will of course offer to replace the damaged item immediately. Please ensure that you inspect the parcels carefully for transit damage before signing. This is absolutely crucial as we are unable to replace any damaged goods which have not been signed for as such.
There is a section on the order form for special delivery instructions, please feel free to use this section to let us know if you have special requirements.
